Insights

Insights

What we’re seeing, and what it means for your programme

Market movement, sustainability, traveller experience and updates from us — written for the people who actually run travel.

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Guides, analysis and updates

Duty of care · 5 min read

Why Every Business Needs a TMC: Learning from the Heathrow Power Outage

On March 28, 2025, Heathrow Airport — one of the busiest airports in the world — experienced a “significant power outage” that disrupted travel plans for thousands.

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Cost management · 3 min read

How Chapman & Carter Save Money for Clients Amid Rising Travel Costs

In a landscape where two in five global travel managers anticipate tighter travel budgets, we understand the complexities of navigating corporate travel.

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Sustainability · 5 min read

Is Your Travel Policy Green? How to Integrate Sustainability into Your Corporate Travel Policy

At Chapman & Carter, we’re a trusted ally in sustainable business travel — helping organisations build travel programmes that reduce environmental impact.

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Traveller wellbeing · 4 min read

Managing the Impact of Business Travel on Mental Health

In today’s globalised business environment, travel is often an essential part of professional life.

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Duty of care · 3 min read

How Companies Can Support the Safety of LGBTQ+ Business Travellers

Employers are being urged to improve their support of LGBTQ+ business travellers following reports of insufficient pre-trip guidance from businesses.

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Cost management · 3 min read

Navigating the Skies of Success: Managing Airline Business Reward Programmes

In the highly competitive airline industry, customer loyalty is paramount. Frequent flyers, particularly business travellers, represent a significant revenue source.

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Traveller experience · 4 min read

The Benefits of Booking Long-Haul International Travel Offline

Travelling to distant corners of the world can be an exciting adventure, but the process of booking long-haul international travel can sometimes feel overwhelming.

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