In a landscape where two in five global travel managers anticipate tighter travel budgets, we understand the complexities of navigating corporate travel. According to recent findings from the SAP Concur Global Business Travel Survey, 42% of travel managers foresee increased challenges due to company directives to cut costs. At Chapman & Carter we're committed to helping clients manage those challenges efficiently, without eroding the quality of their travel programme.
Navigating travel budget constraints
The economic environment continues to pressure businesses to reduce expenses, with corporate travel a significant area for potential savings. The survey highlights that more than a third of business travellers (36%) have faced additional expenses due to unexpected travel challenges, and 80% have had to take unanticipated steps in the past year because of cancellations, delays or rerouting. These disruptions lead to significant unplanned costs, making it essential for travel managers to optimise budgets and plan proactively.
We leverage advanced analytics and real-time data to anticipate potential disruption and mitigate its impact. That proactive approach prevents unnecessary expense and makes for a smoother trip.
Strategic negotiations and vendor partnerships
Our industry experience and strong relationships with airlines, hotels and other travel service providers let us negotiate favourable rates and terms on our clients' behalf. We secure bulk discounts, exclusive deals and loyalty rewards that aren't available to the general public — significant savings on accommodation, flights and other travel expenses that stretch a travel budget further.
Optimised travel policies
The survey indicated that nearly all business travellers have experienced restrictions on blended travel and comfort-focused requests. For example, 27% reported restrictions on staying overnight to avoid long travel days, while 28% faced limitations on booking direct routes or premium cabins.
We work with clients to develop personalised travel policies that balance cost savings with traveller comfort and efficiency. By tailoring policy to each client, travel programmes stay economical without making the trip miserable — encouraging cost-effective choices such as public transport over taxis where that's sensible, without compromising safety or convenience.
Comprehensive support
Travel disruption can't always be avoided, but its impact can be minimised with the right support. We provide 24/7 assistance, responding immediately to issues that arise mid-journey. Whether it's rebooking a cancelled flight, finding alternative accommodation or arranging ground transport, that support reduces stress for the traveller and limits the financial damage of unforeseen events.
Sustainable travel initiatives
As sustainability becomes a more important consideration, we help clients build eco-friendly practice into their travel programmes. Promoting greener transport modes and eco-certified hotels reduces carbon footprint — and often cost at the same time.
Amid rising travel costs and economic uncertainty, our approach ensures clients get maximum value from their travel spend.