Terms of Use
The terms on which we make this website available to you.
Draft — not yet reviewed. This document was prepared from how the website actually handles data, but it has not been checked by a solicitor. Have it reviewed before the site goes live.
About these terms
This website is operated by Chapman & Carter Ltd. By using it you accept these terms. If you do not accept them, please do not use the site.
These terms cover the website only. Travel we arrange for you is governed by a separate booking agreement and by the terms of the airlines, hotels, operators and other suppliers involved.
What you can expect from the site
We publish this site to describe our services. We keep it accurate but we do not promise it is complete, current or error-free, and we may change or withdraw any part of it without notice.
Prices, availability, aircraft, routes and response times described here are indicative. Nothing on this site is an offer capable of acceptance — a booking exists only when we confirm it to you in writing.
Using the site properly
- Do not submit false details or other people’s details through our forms without their permission.
- Do not attempt to gain unauthorised access to the site, its server, or any connected system.
- Do not use automated tools to scrape, overload or disrupt the site.
- Do not misuse the site by knowingly introducing malicious code.
Our content
The text, design, logo and branding on this site belong to us or are used under licence, and are protected by copyright and trade mark law. You may view and print pages for your own reference. You may not reproduce them commercially without our permission.
Photography on this site is licensed stock imagery and is illustrative. It does not depict our own aircraft, offices or clients unless the page says so.
Links to other sites
Where we link to third-party sites, we do so for information. We do not control them and are not responsible for their content or their handling of your data.
Our liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for loss of profit, loss of business, business interruption, or loss of anticipated savings arising from your use of — or inability to use — this website.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact
Questions about these terms? Email reservations@chapmancarter.com or call 0203 1464 005.
Last updated August 2026. Questions about this policy? Email reservations@chapmancarter.com.